Frequently Asked Questions

Please be advised that the use of company-provided RFID is currently being discontinued due to uncontrollable circumstances.

Should clients still opt to use the vehicle's RFID, it will be at their own risk. We strongly encourage all clients to personally check the RFID balance and status prior to and during their trip using the Autosweep app, to avoid any inconvenience at toll gates.

As an alternative, clients may use their own RFID or prepare for cash payment where applicable.

J'Diamond Car Rental Services Inc. remains committed to providing reliable and convenient service, and we appreciate your understanding.

1. What types of vehicles do you offer?

2. Do you offer self-drive car rental?

3. What are the requirements for self-drive rental?

4. Do you provide car rental with driver?

5. Do you offer long-term or monthly car rental?

6. What areas do you serve?

7. How do I book a vehicle?

8. Is there a security deposit?

9. Are your vehicles insured?

10. Can I modify or cancel my booking?

11. Do you offer airport transfer services?

12. How soon should I book?

13. What payment methods do you accept?

14. Do you offer trucking and cargo services?